Terms and Conditions

Call Off Orders - We accept call-off-orders provided the delivery data for all call offs is confirmed in writing on the purchase order. Once the order is placed, call off dates may not be changed except by prior agreement. Should call off dates not be confirmed at the time of order, SSP will price the manufacture the call offs as separate orders.

Off Shore Deliveries - We can arrange delivery at extra cost to off shore locations. Details are available on request from our sales office.

Payment Terms - SSP payment terms are 30 days net end of month following the month of invoice for credit accounts. Credit accounts are available subject to status.

Returns - In the unlikely event of you wishing to return goods, please contact the SSP sales department for authorisation. Manufactured to order and bespoke products cannot be returned into stock.

Please note that a re-stocking fee of 25% of the invoice value plus delivery costs will apply. Customers are expected to arrange transport of goods at their own expense.

Damages -If an item is delivered damaged we ask that the customer does not sign to accept the delivery, deliveries should only be signed for once inspected by the customer for signs of damage. We ask that any damages be reported to SSP Sales immediately who will arrange for a replacement to be dispatched.

Shortages - If items are missing from the delivery customers must notify SSP Sales immediately who will arrange for the missing items to be dispatched.

Refusal of Goods - If delivery of goods is refused, then a re-delivery will be arranged by our sales department and customers will be notified of the re-delivery costs.

Cancelling Orders - Please call us immediately should you wish to cancel an order. We accept order cancellations without charge provided we have not started to make your order. If production has started, cancelling your order will be subject to a cancellation charge in proportion to our incurred costs.

Product Design - SSP reserves the right to change the design of our products from time to time without prior notice. Images within our catalogue and on our website are correct at the time of going to press, but may differ at point of order. We also reserve the right to discontinue products. If you require a product to exactly match a particular design, please contact us before placing an order to ensure this is possible.

Colour Matching - Whilst we will always use paints manufactured to specified RAL numbers, no guarantee can be given to provide an exact match of colour or finish with previously made products.

Retention of Title - Goods remain the property of SSP until paid for in full.

Website - Specialist Storage Products Limited will attempt to ensure all information on the website is at any time accurate. We will not be held liable for any errors or omissions.

All descriptions, images, drawings, and specifications of items on the website are for the sole purpose of giving an approximate description of the item.

We match colours of products as close as possible to the specified RAL number. However, the accuracy of the colour displayed on your device screen may vary, due to screen calibration. For exact colours please request a RAL colour sample by calling or emailing our Sales Team.

We may change, suspend, or discontinue any aspect of the website, including the availability of any features, information, content or restrict access to parts or all the website without notice or liability.

Specialist Storage Products Limited accept no responsibility for any viruses which may infect our system and be downloaded onto customers computers or for any damage caused by other software or material on its website which may be capable of corrupting or damaging software or hardware of computers connecting with it.

Data Protection - This website is owned by Specialist Storage Products Limited and run by Novo Web Solutions Limited. We do not collect any data about you unless you have filled in forms on our website. Any data collected from our forms is only used for our own processing use, to aid us in providing the best service and so that we can keep in contact, but this information will not in any way be passed or sold to any third party unless legally obliged.